FAQ

How long does the overall design process take?

The design process can take anywhere from 4-6 weeks, sometimes longer depending on your package type. We will work closely together during this time frame and we will give detailed attention to every aspect of creating your brand identity!

How will I receive my files?

You will receive all design files via WeTransfer in the following high resolution formats, .eps, .pdf, .png, & .jpeg. These files are compatible with Adobe software and are accepted by most professional printers and promotional product websites. Fonts are not included.

What collateral items do you offer?

• Business card design (double sided)

• Notecard design (double sided)

• Letterhead design

• Facebook branding (profile picture, cover image)

• Thank you or Greeting cards design

• Square Templates for Instagram/Facebook (3)

• Gift card or Coupon design

• Email signature design

Don’t see what you’re looking for? Just ask!

How much do I have to pay upfront?


For the best interest of both parties we require a 50% deposit to book with us. The remaining 50% is due before any work is started. If you need to break up the payments, we do offer payment plans.

What if I want just a logo?

We believe that branding is more than just a logo and that is something we feel very strongly about. We've found that our branding work is the most successful for our clients when we’re able to create a purposeful brand experience from the ground up through a full brand identity.

Do you design websites?


For our existing branding clients, yes. Our Brand Identity Package is the gateway to all of our services, including website design. Once you’ve booked this package, you can add on any services including website design. If you’re looking for branding and web design all in one, check out our Professional Branding Package.